Shipping policy

At Grabigo, we are committed to delivering your order quickly and reliably. Please review the details below regarding processing, shipping times, and delivery conditions.

Processing Time

All orders are processed within 1–5 business days after payment confirmation.
Orders placed on weekends or holidays will be processed the next business day.

Shipping Costs

We offer free standard shipping worldwide.
No hidden fees – the price you see at checkout is the final price you pay.

Estimated Delivery Times

Delivery times vary by destination. These are our average estimates (excluding processing time):

United States: 5–12 business days
United Kingdom: 8–18 business days
Canada: 15–25 business days
Europe: 10–20 business days
Australia & New Zealand: 10–20 business days
Rest of the World: 15–25 business days

Please note: Delivery times may vary due to customs clearance, local postal delays, or peak-season demand.

Tracking & Multiple Shipments

Once your order has shipped, you will receive a tracking number via email.
For orders with multiple items, products may arrive in separate packages at no extra cost.

Shipping Restrictions

We currently do not ship to P.O. boxes, APO, or FPO addresses.
Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.

Lost, Delayed, or Undeliverable Orders

If your order has not arrived within 60 business days, please contact us for assistance.
Grabigo is not responsible for incorrect delivery if the shipping address was entered incorrectly at checkout.
In rare cases of lost shipments, we will work with you to resolve the issue promptly.

Returns & Exchanges

For return or exchange requests, please contact us first at support@grabigostore.com.
Unauthorized returns will not be accepted. Full details can be found in our Return Policy.

Important Notes

Delivery estimates do not include customs processing times.
During high-volume periods (holidays, promotions, etc.), shipments may be delayed slightly.